Privacy Policy

Sir Chubby Business Connect Ltd. operates this website and acts as a data controller for the personal data processed through the storefront, quote forms, contact forms, customer support channels, and order management process.

For the purposes of Nigerian privacy compliance, we process personal data in line with the Nigeria Data Protection Act, 2023, and other applicable Nigerian laws and regulations.

We may collect your name, phone number, email address, delivery address, billing or transaction information, order history, product enquiry details, quote-request details, and communications you send to us.

We may also collect limited technical information such as IP address, browser information, usage events, and analytics data through tools used to monitor site performance, service quality, and customer journeys.

We process personal data to create and manage customer accounts, fulfil orders, coordinate pickups or deliveries, process payments, respond to support messages, prepare quotes, prevent abuse, improve service quality, and comply with legal or regulatory obligations.

Depending on the context, the lawful basis for processing may include contract performance, consent, legitimate interests, compliance with legal obligations, fraud prevention, and the protection of our legitimate business operations.

Payments are processed through third-party providers such as Paystack. We do not intentionally store full card details on our own systems. Payment providers may process your information under their own privacy and security frameworks.

We also use service providers for email delivery, analytics, security checks, hosting, database services, and customer communication support. Those providers process data only to the extent reasonably necessary for the services they perform for us.

We may use analytics and related tools to understand traffic sources, product interest, checkout behaviour, and customer contact patterns. Those tools help us improve the site, reduce friction, and monitor service quality.

Where consent is required for a particular tracking activity, we will rely on consent. Where not, we may rely on legitimate interests for service measurement, fraud prevention, security, and business performance analysis.

Subject to applicable law and lawful exceptions, you may have rights to be informed, request access, request correction, object to certain processing, request restriction where applicable, request deletion in appropriate circumstances, and request a copy of certain personal data we hold about you.

If you wish to exercise a privacy right, please contact us using the support details on the website. We may request reasonable verification before acting on a request.

We retain personal data only for as long as reasonably necessary for account administration, order fulfilment, dispute handling, compliance, fraud prevention, record-keeping, and legitimate business purposes.

We apply reasonable administrative, technical, and organisational measures to protect personal data. However, no internet-based system can guarantee absolute security, and you use the site with that understanding.

Some service providers used to operate the site may process data outside Nigeria. Where that happens, we take reasonable steps to ensure that personal data is handled under appropriate safeguards and only for legitimate service purposes.

We may disclose information where reasonably necessary to comply with law, enforce our policies, protect our rights, investigate abuse, respond to lawful requests, or prevent fraud or security incidents.

Nothing in this Privacy Policy grants a waiver of any legal protection, privilege, or statutory right available to Sir Chubby Business Connect Ltd. We reserve the right to update this policy from time to time, and the latest version published on this site will apply from its stated effective date.

This policy is provided for transparency and compliance purposes and should not be read as limiting any lawful ground on which we may process, retain, disclose, defend, or enforce rights in relation to customer, transaction, or operational data.